Have you ever walked into a meeting and it feels like there were some decisions made that you weren't party to? If so, you've probably fallen foul of what I call the CoffCor, or Coffee Corner to give it its Sunday name. Coffee Corner decision making is quite valued in a lot of organisations and is a skill that some people use very effectively to build their careers but is, ultimately, a great example of hidden waste in an organisation's decision making process.
The CommCell, or Communication Cell, in contrast is a great way to communicate visually and succinctly what the current performance status is, with a complete and inclusive team of people, agree upon the issues and assign action owners and solution teams to resolve the problems. When ran regularly, with the frequency being dependent upon the takt time and interval but likely to be between per shift and per week, these short (around 15-30 minutes), effective meetings will accelerate your decision making in a way that keeps everyone who needs to be, included.
Finally, discussions and decisions will happen somewhere in your organisation and in Lean Thinking we make this happen in a Standardised way at the CommCell, whilst most traditional organisations allow it to happen at the CoffCor. In my opinion, when it happens at the CoffCor it tastes much more bitter!
"I aim to promote the global sharing of best practices in the application of Lean Thinking."