Taiichi Ohno, considered the Father of TPS (the Toyota Production System), said it best with his quote about Toyota Managers:
Taiichi Ohno quote; from Mark Graban's slideshare
By going to the Gemba and helping to solve the problem where it is happening; by leading Kaizen Events, undertaking Kamishibai and being seen as a Visible Leader; you will begin to live the Lean Principles of:
To do this you must help them to make their workplace, and the processes and value streams within it, visual and, in virtual environments, such as most creative and transactional environments are, this is even more important and the utilisation of tools such as a CommCell (Communication Cell) can be a great way of achieving this visualisation
An example of a CommCell in a Healthcare environment
To once again utilise the wisdom of Ohno:
"Make your workplace into a Showcase that can be understood by everyone at a Glance"
Visible leadership is essential for your Organisation and this alone can be the Critical Success Factor of the essential engagement of your People in your Lean Transformation.
If you're interested in reading more about this, 'The Lean Turnaround' by Art Byrne has some great examples of how he has been a Visible Leader throughout his successful Leadership Career.
As a follow-up to this article I recorded a Podcast on the Gemba Academy and you can listen to it here.
If the two books mentioned in my article, Lean Thinking and the Lean Turnaround, are of interest to you, click the links to be directed to Amazon.com.
Feel free to visit my Website and Blog at: lean-master.com and my LinkedIn posts may be found here.
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"I aim to promote the global sharing of best practices in the application of Lean Thinking."